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Customer Support & Contact Information

At Piedra Negra Café de Altura, we are here to help you elevate your coffee ritual. If you have any questions about our high-altitude roasts, your order status, shipping, or bulk inquiries, please feel free to reach out to our dedicated team.

  • Customer Support Email: piedranegracoffee@gmail.com

  • Response Time: We strive to respond to all inquiries within 12 to 24 hours (Monday through Friday, 9:00 AM – 5:00 PM EST).

  • Corporate & Administrative Address: 1007 Mansell Rd, Ste A, Roswell, GA 30076, United States

  • Fulfillment & Warehouse Facility (For Logistics & Shipping): 2900 NW 112th Ave, Doral, FL 33172, United States